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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Randy Ibarra

March 14, 2023

5  out of  5 rating by Randy Ibarra
"Roxanna did an amazing job at meeting our expectations today. I was very pleased with her service. I was looking to join an insurance agency as a first time car owner and she helped guide me through all of the plans and helped me make the right decision! I am thankful that State Farm has insurance agents like Roxanna who go above and beyond to make sure their customers are content!"

Rain Jackson

March 8, 2023

5  out of  5 rating by Rain Jackson
"I was in need of a reasonable new quote for an auto policy and life insurance policy. Roxanna was great and very knowledgeable when I had questions or concerns about the different types of auto and life insurance policies they had available. Transitioning from one insurance company to another sometimes can be frustrating but Roxanna at State Farm made it an easy transition for me with a great customer experience."

Rian Potts

February 7, 2023

5  out of  5 rating by Rian Potts
"Jocelyn is amazing. Made insurance process easy a pain free as possible. Must have insurance as well as much have representative"


February 6, 2023

5  out of  5 rating by MaryGrace
"Jim and all his staff are the top of the chart. They know what they are talking about for any policy, not just guessing. Even with thousands of customers, they recognize you by name out of the office."

Monty Kinard

February 2, 2023

5  out of  5 rating by Monty Kinard
"Roxanna was very helpful. I appreciate her patience and expertise"

Robert Self

January 17, 2023

5  out of  5 rating by Robert Self
"The service has always been Great. And the cost is affordable. I am extreamly satisfied."

James Grounds

January 17, 2023

5  out of  5 rating by James Grounds
"Kim was very helpful, thank you for the great service!"

Penny Russell

January 16, 2023

5  out of  5 rating by Penny Russell
"The staff is always polite and very courteous . They were very prompt in updating our insurance . We are proud to be in State Farm’s care ."


January 16, 2023

5  out of  5 rating by Capnslady
"Maria was very helpful in filing my claim. Everything was done professionally and timely. I’ve been with State Farm for over 25 years and will be for another."

Dimitrios Georgakakis

December 28, 2022

5  out of  5 rating by Dimitrios Georgakakis
"Melany was very nice, patient and did not pressure me into buying anything. She looked for all discounts available to me and then allowed me to shop for a better rate, but hers’ was the best offer and it all worked out."

Jason Pieratt

December 6, 2022

5  out of  5 rating by Jason Pieratt
"Very helpful and friendly staff!"

Christy Hwang

November 22, 2022

5  out of  5 rating by Christy Hwang
"My State Farm Agency and specifically Roxanne is great 👍 😍😍She was helping me find best prices very kind 🥰🥰 Thank you for all your works for me.I been is another insurance for over 10 years before I spoke to I am with State Farm."


November 21, 2022

5  out of  5 rating by M O
"Understands and is patient with my needs, not pushy and has given me time to grieve and work things out !"

Kenneth McCool

October 28, 2022

5  out of  5 rating by Kenneth McCool
"Very professional --- friendly and informative --- highly recommended!"

Ahmed Haqqani

September 26, 2022

5  out of  5 rating by Ahmed Haqqani
"This office has highly professional team members who are ready to step up to help you guys in the times of need."

Gregorio Barcenas

September 9, 2022

5  out of  5 rating by Gregorio Barcenas
"Tanya & Joc are very helpful love coming in."

Glenn Fuhrmann

August 23, 2022

5  out of  5 rating by Glenn Fuhrmann
"Always taken care of with very friendly staff and atmosphere, would recommend to all"

Rinda Gail Thomas

August 22, 2022

5  out of  5 rating by Rinda Gail Thomas
"Penny is awesome"

Clayton72 Andrews

August 12, 2022

5  out of  5 rating by Clayton72 Andrews
"Top notch service everytime! Highly recommended."

BJ Tidwell

August 10, 2022

5  out of  5 rating by BJ Tidwell
"Great customer service love coming in"

Edgar Ramirez

June 28, 2022

5  out of  5 rating by Edgar Ramirez
"Top tier customer service from Cindy Reed."

limarie gabriel

June 28, 2022

5  out of  5 rating by limarie gabriel
"I never had anyone be so clear to me explain detail by detail explain everything answers all my questions. If you need insurance and also you need to feel confident you need to contact Roxana excellent agent. Highly recommended."
Profile photo of Joe Conner

Joe Conner

June 21, 2022

5  out of  5 rating by Joe Conner
"Penny Everett is wonderful! She goes above and beyond to answer my questions and help me with both my house and auto insurance... she is a ROCK Star for sure! Thanks Penny :) All the staff at Jim Goldsworthy are always friendly & helpful - and Jim is huge supporter of the Gainesville Area Visual Arts <3 and other community non-profits. He surely deserves to get his own North Star of Texas Award! Thank you again Penny for taking the time to meet with me today and add the new car to my policy! You are amazing!!"

David Lloyd

June 20, 2022

5  out of  5 rating by David Lloyd
"Kassandra, Jim, and every single person I've ever met within those 4 walls has been helpful, professional, and friendly. My wife and I have been with State Farm since I was in diapers (not Depends) lol Thank you for your service and friendship"

nevaeh bueno

June 17, 2022

5  out of  5 rating by nevaeh bueno
"Maria is such a great and sweet helper!"