State Farm® Insurance Agent Jim Goldsworthy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cherish Sheffield
September 3, 2025
5
out of
5
rating by Cherish Sheffield
"Having worked for State Farm previously, I know this company fairly well - so I know I can trust them. However, Shelby went above and beyond to help me with my insurance needs and changes when I needed to make them. She was super responsive and helpful. Highly recommend State Farm & Jim Goldsworthy's office!"
We responded:
"Thank you, Cherish, for sharing your experience with us. It's wonderful to hear that Shelby was able to assist you so effectively with your insurance needs. Your recommendation means a lot, and we're grateful for your trust in Jim Goldsworthy's office and State Farm. If there's anything else we can do for you, please let us know."
Wilf
August 21, 2025
1
out of
5
rating by Wilf
"First I would never recommend State Farm and suggest if you're considering them to think twice about it. They may give you a good quote, but they will do everything in their power to avoid paying out on a claim. In my case, my chimney took a lightning strike which destroyed it and the surrounding roof. State Farm asked me to get estimates on the Chimney as it is a custom home and they had no way to estimate it. They never told me what they would pay for the roof so gave them estimates for that as well. Never heard back for a while, then one day got a standard form letter which says the claim can be repaired for under the deductable amount - so good luck and good bye. Seriously? No feedback on what number they came up with or why, no dialogue with me or my contractors, and no basis for their assessment. I have never seen anything like this (Texas Farm bureau is the best to work with) and have asked Jim/Cindy to sort the mess out. Depending on how they respond, I'll update this review. But for now, stay away from State Farm at all costs."
Kristin Barnes
August 15, 2025
5
out of
5
rating by Kristin Barnes
"Michelle was so friendly and helpful!"
We responded:
"Thank you for the great 5 star rating, Kristin!"
crystal cartwright
August 14, 2025
5
out of
5
rating by crystal cartwright
"Tammy made my experience adding a vehicle to my existing policy a breeze! She was fast and efficient and a joy to speak with. Highly recommend!!!"
We responded:
"Thank you, Crystal, for sharing your positive experience. It's wonderful to hear that Tammy made the process of adding a vehicle to your policy so smooth and enjoyable. Your recommendation means a lot to us, and we're glad to have been able to assist you efficiently."
Constance Galubenski
August 14, 2025
5
out of
5
rating by Constance Galubenski
"Just got for the phone with Tammy Gilbreath & I was encouraged, given info I needed, and got steps for what to do next to add to a previous storm damage claim. I really appreciated her sweet attitude & the very helpful time she spent with me! Ask for Tammy the next time you call Goldsworthy State Farm!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Tammy was able to provide you with the information and guidance you needed. We're glad her positive attitude and helpfulness made a difference during your call. Your feedback is greatly appreciated and will be shared with Tammy and the team. If there's anything else you need, feel free to reach out."
Samantha Puente
August 13, 2025
5
out of
5
rating by Samantha Puente
"Maria Mendez was such a great help with all of my questions and concerns regarding my current policy, which there were a lot. Willing to help and went above and beyond !"
We responded:
"Thank you, Samantha, for sharing your experience with us. It's wonderful to hear that Maria was able to assist you with all your questions and concerns. We strive to provide exceptional service, and it's great to know Maria went above and beyond to help. Your feedback is greatly appreciated."
Denise Guillory
August 9, 2025
4
out of
5
rating by Denise Guillory
"Great experience so far with State Farm. My claim for a totaled car was handled quickly, and Melany was wonderful in helping me update my information. Only wish I had known about the buyback program, but overall the service has been excellent."
We responded:
"Thank you, Denise, for sharing your experience with us. It's great to hear that your claim was handled promptly and that Melany was able to assist you effectively. We appreciate your feedback about the buyback program and will use it to improve our services. We're glad to have you with us and look forward to continuing to meet your insurance needs."
Maria Arellano
July 31, 2025
5
out of
5
rating by Maria Arellano
"Such great service & Maria Mendez is welcoming and helpful!"
We responded:
"Thank you, Maria, for sharing your positive experience with us! We're delighted to hear that you received great service and found Maria welcoming and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Terry Fender
July 17, 2025
5
out of
5
rating by Terry Fender
"The service I received was very efficient and pleasant. All questions answered and changes to my auto policy were made in a timely manner."
We responded:
"Thank you, Terry, for sharing your positive experience. It's wonderful to hear that our team was able to assist you efficiently and pleasantly. We're glad all your questions were answered and that changes to your auto policy were handled promptly. Your feedback is greatly appreciated."
Alex Durham
June 12, 2025
5
out of
5
rating by Alex Durham
"Had the pleasure of speaking with Tammy, from the Gainesville office today. She was very helpful and kind! We went over my policy, made adjustments with ease, she even wished my daughter a happy birthday! Thank you so much, look forward to working with you again! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Glenda Hatten
June 10, 2025
5
out of
5
rating by Glenda Hatten
"Melany was so helpful thank you"
We responded:
"Thank you, Glenda, for sharing your positive experience with Melany. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Janie Hughes
May 28, 2025
5
out of
5
rating by Janie Hughes
"We were very pleased with the excellent help that Roxanna gave us. She was very informative and helpful on any questions we had. She is definitely an asset to State Farm Insurance! THANK YOU Roxanna!!!"
We responded:
"Thank you, Janie, for sharing your positive experience with us. We're delighted to hear that Roxanna provided you with informative and helpful service. Your feedback is greatly appreciated, and we’re glad to have Roxanna as part of our team. Thank you for choosing us for your insurance needs!"
Gracie Knabe
May 8, 2025
5
out of
5
rating by Gracie Knabe
"Melany was a great help in quoting me for my home and auto! Very attentive and great at breaking down the different coverages and cost! She was very nice to talk to, and made a point to make sure I had no lingering questions before concluding our meeting."
We responded:
"Thank you, Gracie, for sharing your experience with Melany. It's wonderful to hear that she was able to assist you effectively with your home and auto quotes. Ensuring that all your questions are answered and that you feel confident in your coverage is our priority. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Deede johnson
May 8, 2025
5
out of
5
rating by Deede johnson
"I am always treated with kindness and patience from Tammy at Jim’s office. She is always willing to assist me with any issues and follows through with any problems that arise."
We responded:
"Thank you so much for sharing your positive experience with Tammy at our office. It's wonderful to hear that her kindness and patience have made a difference for you. We truly appreciate your feedback and your trust in us to assist with your insurance needs."
Fred E
April 25, 2025
5
out of
5
rating by Fred E
"Tammy and the staff were very helpful in my time of need. I have been a State Farm policy holder since the mid 70"s and the staff at Jim Goldsworthy has always been exemplary in their handling claims and providing information. THAN YOU!!!!"
We responded:
"Thank you, Fred, for sharing your experience. It's wonderful to hear that Tammy and the team were able to assist you when you needed it most. We truly appreciate your long-standing trust in us since the mid-70s and are committed to maintaining the exemplary service you have come to expect. Your feedback means a lot to us!"
Larry zellman
April 9, 2025
5
out of
5
rating by Larry zellman
"I stopped by as a walk in with questions about putting insurance on personal tools being that I’m a plumber for a company. I spoke to Roxanne and got a friendly welcome and all my questions answered with very detailed information. I will be working with State Farm and Roxanne as my agent."
We responded:
"Thank you, Larry, for sharing your experience. It's great to hear that Roxanne was able to provide you with a friendly welcome and detailed information regarding your insurance needs. We're glad to have you working with us and look forward to assisting you with your insurance requirements."
James Sanders
April 5, 2025
1
out of
5
rating by James Sanders
"They over charge for insurance 80 percent of what they charge are commissions"
Kyle Graham
March 10, 2025
5
out of
5
rating by Kyle Graham
"Very courteous, knowledgeable, and helpful."
We responded:
"Thank you, Kyle, for your wonderful review. It's great to hear that you found our team courteous, knowledgeable, and helpful. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please feel free to reach out."
David Moore
March 8, 2025
5
out of
5
rating by David Moore
"Melany reviewed all our policies with us in detail. Updated all our information, family members and employees status to make everything accurate at this point. She offered suggestions and explained all the things we don’t understand. We have been with Jim Goldsworthy for 26 years now and honestly feel more secure and covered now than ever! We will be taking advantage of the financial assistance they provide for investing, 401k and planning our future. Thanks so much Melany!"
We responded:
"Thank you, David, for sharing your experience with us. It's wonderful to hear that Melany was able to provide such detailed assistance and help you feel more secure with your coverage. We're glad to have been part of your journey for 26 years and are excited to support your future financial planning. Your trust and satisfaction mean a lot to us."
Bud Palmer
February 24, 2025
1
out of
5
rating by Bud Palmer
"When I was considering switching from State Farm, I was given rates that were lower than the ones I was looking at. Then on my next bill, these weren’t the rates I was charged. When I FINALLY got Candace to return my email and call, she said she made an error. I emailed back and asked her to confirm rates on other vehicles. Still no response. Thinking I’m going to have to switch. Julie Palmer"
We responded:
"Julie, we are sorry for the confusion. When it comes to a rate change, that change comes from the corporate office after many factors are considered. Please give our agency a call if you have additional questions and we would be happy to go over what we have already discussed to make sure we have answered all your questions. Thank you!"
Kevin Phillips
February 19, 2025
5
out of
5
rating by Kevin Phillips
"Great customer service!"
We responded:
"Kevin, thank you for your trust in our team to take care of your insurance needs. "
Gary wehunt
February 18, 2025
5
out of
5
rating by Gary wehunt
"Kim has been amazing during my mother's passing"
We responded:
"Gary, we are so sorry for your loss. We truly appreciate your kind words about Kim and are grateful she could support you during this difficult time. Our thoughts are with you and your family."
Sonia Mata
February 5, 2025
5
out of
5
rating by Sonia Mata
"Best insurance always helps me with my claims"
We responded:
"Thank you, Sonia! We're so glad to hear that you've had a great experience with us. Helping with claims and providing top-notch service is what we strive for! Let us know if there's anything else we can do for you."
jay stephenson
February 3, 2025
5
out of
5
rating by jay stephenson
"The staff at Goldsworthy State Farm are great. So helpful with our policies. Thank you"
We responded:
"Thank you, Jay, for your kind words and for taking the time to share your experience. We're delighted to hear that our team has been helpful with your policies. Your satisfaction is our top priority, and we appreciate your feedback."
Philip Fitzgerald
January 31, 2025
5
out of
5
rating by Philip Fitzgerald
"Melany was extremely helpful in resolving issues with our insurance needs.It was a stressful situation for me and she found solutions I didn’t even know were available.She was professional and a pleasure to deal with.Also would like to thank Shelby for putting up with my frantic phone calls she was a calming nature and greatly appreciated"
We responded:
"Thank you, Philip, for sharing your experience with us. It's wonderful to hear that Melany was able to assist you effectively and provide solutions during a stressful time. We're also glad that Shelby's calming nature made a positive impact. Your feedback is greatly appreciated, and we're delighted to know that our team could support you with your insurance needs."