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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vicki Kerley

Vicki Kerley

January 9, 2025

5  out of  5
rating by Vicki Kerley
"Jocelyn helped my husband get home quickly yesterday, from an out of town trip, after his truck broke down. She immediately called a tow truck in that area for him and coordinated efforts for whatever was needed to make him getting home happen before this winter storm hit. We really appreciate you!"
We responded:
"Thank you, Vicki, for sharing your story! We’re so glad to hear that Jocelyn was able to step in and provide such incredible support during your husband’s challenging situation. Her dedication to ensuring he got home safely before the winter storm is a true testament to her commitment to our customers. We deeply appreciate your kind words and are always here to help whenever you need us! Stay safe and warm!"
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Jean Riddle

December 9, 2024

5  out of  5
rating by Jean Riddle
"Very polite and helpful service"
We responded:
"Thank you for great 5-star rating, Jean. "
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Cory Kallhoff

December 5, 2024

5  out of  5
rating by Cory Kallhoff
"Competitive rates and great service. I recently added another vehicle to my policy and Shelby was awesome. She made the process painless and was able to add my classic car."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Shelby made the process of adding your classic car to your policy so smooth and easy. We strive to provide competitive rates and top-notch service, and your feedback is greatly appreciated!"
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Berenice Romero

December 5, 2024

5  out of  5
rating by Berenice Romero
"Melany from state farm always gets us taken care of with any and all of our insurance needs. She is very helpful and patient, we highly recommend statefarm to anyone looking for auto, home and life insurance!"
We responded:
"Thank you so much for your kind words, Berenice! It's wonderful to hear that Melany has been able to assist you with all your insurance needs. We truly appreciate your recommendation and are here to help with any future needs you may have!"
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Misty Colwell

November 22, 2024

5  out of  5
rating by Misty Colwell
"Best customer service around. Melany took great care of my need and questions. Definitely recommend this company to everyone."
We responded:
"Thank you so much for your kind words, Misty! It's fantastic to hear that Melany was able to assist you with your needs and questions."
Profile photo of Jamie Pulte

Jamie Pulte

November 22, 2024

5  out of  5
rating by Jamie Pulte
"So thankful for Shelby Grewing! She’s a gem, I know she’s fairly new but a welcoming smile and so helpful! 🙌🏻🤍"
We responded:
"Thank you so much for your kind words about Shelby! We're delighted to hear that her welcoming smile and helpful attitude made a positive impact on your experience. "
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Mary Jo Dollar

November 20, 2024

5  out of  5
rating by Mary Jo Dollar
"Candace was extremely helpful today."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Candace was able to assist you so effectively with your insurance needs. Your feedback is greatly appreciated!"
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Chris Watson

November 20, 2024

5  out of  5
rating by Chris Watson
"Shelby was very professional and took care of my need promptly. Greatly appreciated!"
We responded:
"Shelby’s professionalism and prompt service are truly commendable! Your appreciation means a lot to us. Thank you for sharing your positive experience!"
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Amanda

November 20, 2024

5  out of  5
rating by Amanda
"Melany is great! She has been extremely helpful explaining everything on the claim process. She is always quick to respond and make sure things are getting taken care of!"
We responded:
"Thank you so much for your kind words, Amanda! It's fantastic to hear that Melany has been extremely helpful and responsive throughout the claim process. We appreciate your feedback and are glad to know things are being taken care of promptly!"
Profile photo of Amanda Zornes

Amanda Zornes

November 19, 2024

5  out of  5
rating by Amanda Zornes
"I called to get quote on my new car. Shelby walked me through all my options explaining everything clearly to me. Shelby was very nice and patient with me as I had several questions and saved me quit a bit of money compared to other companies. Definitely recommend!"
We responded:
"Thank you so much for sharing your experience, Amanda! It's fantastic to hear that Shelby was able to guide you through your options and answer all your questions. We're delighted that you found our service helpful and that we could save you some money. Your recommendation means a lot to us!"
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Richard Willis

November 18, 2024

5  out of  5
rating by Richard Willis
"Easy to do business with, fair prices"
We responded:
"Thank you, Richard. We appreciate your great review and trusting our team with your insurance needs. "
Profile photo of Lesa Peysen

Lesa Peysen

November 15, 2024

5  out of  5
rating by Lesa Peysen
"The people that work in this office are very friendly and very helpful."
We responded:
"Thank you so much for your kind words, Lesa! We're delighted to hear that you found our team friendly and helpful. Your feedback means a lot to us and motivates us to keep providing excellent service!"
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Sandra Morales

November 10, 2024

5  out of  5
rating by Sandra Morales
"Buena atención."
We responded:
"Thank you so much for your kind words, Sandra! It's wonderful to hear that you had a positive experience with our team. We appreciate your feedback and look forward to continuing to serve you!"
Profile photo of Syndelyn Langston

Syndelyn Langston

October 25, 2024

5  out of  5
rating by Syndelyn Langston
"Cindy and Jocelyn always go above and beyond for my needs and questions. I am so appreciative of their terrific customer service!"
We responded:
"Thank you so much for your kind words! Cindy and Jocelyn will be delighted to hear that their efforts are making a difference. We're so glad to have you as part of our State Farm family and look forward to continuing to serve you!"
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karen Biggs

October 21, 2024

4  out of  5
rating by karen Biggs
"I have been very happy with the State Farm Insurance in Gainesville. They have always been friendly. Very pleased with their experience, personalized service and provide information. I look forward to continuing my insurance with them in the future. Thank you. Karen Biggs 965 Prairie Grove Road Valley View, TX 76272"
We responded:
"Thank you so much for your kind words, Karen! We're delighted to hear that you've had a positive experience with our team in Gainesville. Providing personalized service and valuable information is what we strive for every day. We look forward to continuing to serve your insurance needs in the future!"
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M K

October 11, 2024

5  out of  5
rating by M K
"State Farm has such amazing service! Kassandra Perez was so helpful with the things I needed and so nice!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Kassandra Perez was able to assist you so effectively and kindly. Your feedback is greatly appreciated!"
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Vanessa Hernandez

October 10, 2024

5  out of  5
rating by Vanessa Hernandez
"I had the pleasure of being helped by Kassandra. She was very patient and explained the whole process for me and how I needed to proceed with my claim."
We responded:
"Thank you for sharing your experience, Vanessa! It's wonderful to hear that Kassandra was able to assist you with patience and clarity. We're delighted that you felt supported throughout the process."
Profile photo of Roberto Hernandez

Roberto Hernandez

October 10, 2024

5  out of  5
rating by Roberto Hernandez
"Great service! Was very polite and helpful!"
We responded:
"Thank you so much, Roberto! It's wonderful to hear that you found the service polite and helpful."
Profile photo of Zuri Martin

Zuri Martin

October 10, 2024

5  out of  5
rating by Zuri Martin
"We have been with State Farm for a while now and Verenice Molina has been very helpful with any questions or concerns we may have about our insurance. She goes above and beyond! She’s the best!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Verenice has been able to assist you with all your questions and concerns. We truly appreciate your kind words and are delighted to know that you feel well taken care of."
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Michaela Jerls

September 20, 2024

1  out of  5
rating by Michaela Jerls
"My husband and I were unknowingly charged for a duplicate policy for almost 2 years and have been following up weekly for an update on the refund. We’ve had no contact initiated by State Farm and are being actively ignored now after we’ve been trying to resolve this for more than 3 months. I was a client for 12 years and will not be returning to State Farm or recommending them as an insurance agency."
Profile photo of Kaliah Yarnell

Kaliah Yarnell

August 30, 2024

5  out of  5
rating by Kaliah Yarnell
"We had an amazing experience here she helped explain everything clearly for us to understand, and also was really kind and made sure we had every discount and everything we could possibly get. Thank you Verenice Molina for being the best agent we could ask for!!!!"
We responded:
"Thank you so much for sharing your wonderful experience! It's fantastic to hear that Verenice was able to explain everything clearly and ensure you received all possible discounts. We're delighted to know you felt well taken care of and appreciate your kind words!"
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MaryGrace

August 5, 2024

5  out of  5
rating by MaryGrace
"Jim and all his staff are the top of the chart. They know what they are talking about for any policy, not just guessing. Even with thousands of customers, they recognize you by name out of the office."
We responded:
"Thank you, Mary, for the shoutout! We appreciate your business and are so happy to have you as our customer. #jimgoldsworthy"
Profile photo of Debz Luvz

Debz Luvz

June 28, 2024

5  out of  5
rating by Debz Luvz
"I've had the best service from Candace handling my claim. Being that I'm not PC literate enough to understand how to file a claim she has said that they can do it for me. What a comfort and she was very patient with me. Great, thanks Candace!"
We responded:
"Thank you for sharing your positive experience with Candace! We're glad to hear that she provided excellent service and made the claims process easier for you. We appreciate your feedback and look forward to assisting you in the future."
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El Averiwao

June 6, 2024

5  out of  5
rating by El Averiwao
"Wow nice place and nice people Thank you Kimberly A Super Good Job Love"
We responded:
"Thank you for the kind words, El Averiwao! We're glad you had a great experience with us. Kimberly will be thrilled to hear your feedback. We appreciate your support!"
Profile photo of Bernardo Avitia

Bernardo Avitia

June 1, 2024

5  out of  5
rating by Bernardo Avitia
"A great services, they give you a lot of information to keep you well informed of your policy, I recommend having them as your insurance provider, also very helpful in helping me due to I just moved to the state, Kim was the one that helped, Again super happy to have business with this offices,"
We responded:
"Thank you for the kind words, Bernardo! We're thrilled to hear that Kim provided you with excellent service and that you feel well-informed about your policy. Welcome to the state, and we're grateful to have you as a valued customer. Thank you for choosing us as your insurance provider!"