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Profile photo of a State Farm Agent named: Jim Goldsworthy

State Farm® Insurance Agent Jim Goldsworthy

4.8 out of 5 average rating (192 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Terry Costabile

September 20, 2023

5  out of  5 rating by Terry Costabile
"For as long as I have been in Texas for the last 8 years. I've been insured by state farm! N everytime I go in the office everyone that works there. They are so nice and they make sure that your taken care of before you leave there office. Thank you for your help today with my insurance. N you all have a wonderful day.😊😊😊"

Caylee Turner

September 13, 2023

5  out of  5 rating by Caylee Turner
"Absolutely the best insurance company to go through! Cindy here in Gainesville is absolutely the best! If you need anything hit her up and she will make your life a breeze! Years of great service and I will continue to recommend them for a long time! Thanks always for the great service and professionalism always!"

Rhonda Pryor

September 13, 2023

5  out of  5 rating by Rhonda Pryor
"Hello I would like to give a review for Haley Hartman. This young lady was very sweet and patient with me. She had to call state farm on the phone we waited 10 min getting a representative then she help me with a self addressed envelope that I needed to send to the main office. I really appreciate her friendliness. Overall a great representative."

BrenandCurt

September 8, 2023

5  out of  5 rating by BrenandCurt
"This insurance agency has excellent rates. I would highly recommend."

T W

August 22, 2023

5  out of  5 rating by T W
"The office has always been prompt in answering my calls and their service has been top notch. I appreciate Hailey who has helped me with my renters insurance! I will definitely look to State Farm for any other insurance I need."

Stephen Neu

August 16, 2023

5  out of  5 rating by Stephen Neu
"I was facing a 75% increase in my home insurance policy. So I made a call to State Farm to get a quote. I spoke to Hailey and she was able to mail me two quotes within minutes. From there I chose one and Hailey then had me approved and insured very quickly and efficiently. It was a real pleasure working with her"

Kari Beason

August 15, 2023

5  out of  5 rating by Kari Beason
"Roxanna did an EXCELLENT job!"

SUZANNE CUNNINGHAM

August 14, 2023

5  out of  5 rating by SUZANNE CUNNINGHAM
"Maria was very helpful and friendly when I needed to add a new car to our policy."

Luca Rodriguez

August 14, 2023

1  out of  5 rating by Luca Rodriguez
"This agency consistently provides misleading information, even after multiple inquiries and attempts at verification. I find it incredibly frustrating that I must take time out of my schedule to leave a review, as I know there are well-intentioned individuals working here. However, their repeated failure to uphold promises has left me in dire situations on numerous occasions. I am now left without insurance, left to navigate this situation alone, and I'm exploring alternative State Farm agents in an effort to rectify this mess. Fundamentally, I've lost trust in their words, and receiving callbacks from them is a rarity. It's reminiscent of asking if Joe Biden has built a wall – a promise that's unfulfilled. While I encourage you to experience their service firsthand, I'm personally fed up with the pattern of being assured of one thing during calls, only to receive mail or notifications weeks later indicating a $120 payment increase or policy cancellation due by the 10th, despite being told it's due on the 28th after triple-checking on the call. This isn't a singular issue; it's a pattern that has persisted over 15 years. I want to emphasize my patience throughout this period. I understand that those on the other side of the desk are likely trying to fulfill their responsibilities. However, it's reached a point where I must sever ties. They've been polite, I can acknowledge that, but their knowledge of how State Farm operates is severely lacking. It's almost as if I'd be better off handling the work myself. I want to make it clear that my criticism isn't fueled by animosity. I harbor no ill will towards these individuals. Yet, politeness can't compensate for evident incompetence. I can't pinpoint the exact source of the disconnect, but their information contradicts actions taken by State Farm itself. Consequently, I'm actively seeking another State Farm agent. I urge you to consider doing the same. Please take my warning into account."

Robin Cannon

August 12, 2023

5  out of  5 rating by Robin Cannon
"I called the office today in Gainesville and Hailey the person I spoke with was just wonderful. I highly recommend State Farm for all your needs."

Deborah Helms

August 10, 2023

5  out of  5 rating by Deborah Helms
"State Farm has the friendliest, knowledgeable, men and women working for them. I have been very blessed choosing them for all my insurance needs."

John Mastracco

August 8, 2023

5  out of  5 rating by John Mastracco
"Always pleasant and helpful"

Jamie Robinson

August 7, 2023

5  out of  5 rating by Jamie Robinson
"Maria really helped me figuring out payments! Loved the service!!"

Dan Reeves

August 7, 2023

5  out of  5 rating by Dan Reeves
"Extremely helpful."

Becky Dyer

August 7, 2023

5  out of  5 rating by Becky Dyer
"Very helpful"

MICHELLE VAUGHN

August 3, 2023

5  out of  5 rating by MICHELLE VAUGHN
"This office has been amazing to work with! Verenice went above and beyond to help me with a horrible rental car experience that had been going on for days. She had it resolved in 30minutes! Thank you so much!"

Anand Tiruwa

August 2, 2023

5  out of  5 rating by Anand Tiruwa
"Kris Ragsdale is the most helpful, kind, knowledgeable agent to work with. She always care the needs of her clients. I appreciate the team of this agency. If anyone is looking for their car insurance and renter insurance, make sure to call and look for Kris Ragsdale she is the person you need to connect for your insurance needs."

mahendra bhakta

August 2, 2023

5  out of  5 rating by mahendra bhakta
"VERY PROFESSIONAL AND ALWAYS HELPFUL. GOOD CUSTOMERS SERVICE. VERY WELL TRAINED STAFF. JOCELYN IS THE BEST AND SHE IS THE BEST OF BEST. HIGHLY RECOMMEND THIS INSURANCE AGENT."

Brenda Long

August 2, 2023

5  out of  5 rating by Brenda Long
"I’ve been with Jim & State Farm for a lot of years. They are always there if I need them & sometimes if I don’t realize I do!! Give Jim Goldsworthy a try."

Kelsey Blankenship

July 28, 2023

5  out of  5 rating by Kelsey Blankenship
"Talked to Hailey and she was great"

Alejandra Munoz

July 25, 2023

5  out of  5 rating by Alejandra Munoz
"Thank You to Melany! For doing an amazing job helping me w/ what I need to be done for my new car and w/ the changes to my account! Quickest and easiest process ever!!"

Natasha Sutton

July 4, 2023

5  out of  5 rating by Natasha Sutton
"The staff is great and willing to help."

Devin Warr

May 24, 2023

5  out of  5 rating by Devin Warr
"It's been a very pleasant association with roxanna."

Brandon Dunn

May 19, 2023

5  out of  5 rating by Brandon Dunn
"Great people to work with and superior service and support."

Arleene Loyd

May 17, 2023

5  out of  5 rating by Arleene Loyd
"Answered all my questions and gave me all the options for the best value."