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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Morales

November 10, 2024

5  out of  5
rating by Sandra Morales
"Buena atención."
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Syndelyn Langston

October 25, 2024

5  out of  5
rating by Syndelyn Langston
"Cindy and Jocelyn always go above and beyond for my needs and questions. I am so appreciative of their terrific customer service!"
We responded:
"Thank you so much for your kind words! Cindy and Jocelyn will be delighted to hear that their efforts are making a difference. We're so glad to have you as part of our State Farm family and look forward to continuing to serve you!"
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karen Biggs

October 21, 2024

4  out of  5
rating by karen Biggs
"I have been very happy with the State Farm Insurance in Gainesville. They have always been friendly. Very pleased with their experience, personalized service and provide information. I look forward to continuing my insurance with them in the future. Thank you. Karen Biggs 965 Prairie Grove Road Valley View, TX 76272"
We responded:
"Thank you so much for your kind words, Karen! We're delighted to hear that you've had a positive experience with our team in Gainesville. Providing personalized service and valuable information is what we strive for every day. We look forward to continuing to serve your insurance needs in the future!"
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M K

October 11, 2024

5  out of  5
rating by M K
"State Farm has such amazing service! Kassandra Perez was so helpful with the things I needed and so nice!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Kassandra Perez was able to assist you so effectively and kindly. Your feedback is greatly appreciated!"
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Vanessa Hernandez

October 10, 2024

5  out of  5
rating by Vanessa Hernandez
"I had the pleasure of being helped by Kassandra. She was very patient and explained the whole process for me and how I needed to proceed with my claim."
We responded:
"Thank you for sharing your experience, Vanessa! It's wonderful to hear that Kassandra was able to assist you with patience and clarity. We're delighted that you felt supported throughout the process."
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Roberto Hernandez

October 10, 2024

5  out of  5
rating by Roberto Hernandez
"Great service! Was very polite and helpful!"
We responded:
"Thank you so much, Roberto! It's wonderful to hear that you found the service polite and helpful."
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Zuri Martin

October 10, 2024

5  out of  5
rating by Zuri Martin
"We have been with State Farm for a while now and Verenice Molina has been very helpful with any questions or concerns we may have about our insurance. She goes above and beyond! She’s the best!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Verenice has been able to assist you with all your questions and concerns. We truly appreciate your kind words and are delighted to know that you feel well taken care of."
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Michaela Jerls

September 20, 2024

1  out of  5
rating by Michaela Jerls
"My husband and I were unknowingly charged for a duplicate policy for almost 2 years and have been following up weekly for an update on the refund. We’ve had no contact initiated by State Farm and are being actively ignored now after we’ve been trying to resolve this for more than 3 months. I was a client for 12 years and will not be returning to State Farm or recommending them as an insurance agency."
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Kaliah Yarnell

August 30, 2024

5  out of  5
rating by Kaliah Yarnell
"We had an amazing experience here she helped explain everything clearly for us to understand, and also was really kind and made sure we had every discount and everything we could possibly get. Thank you Verenice Molina for being the best agent we could ask for!!!!"
We responded:
"Thank you so much for sharing your wonderful experience! It's fantastic to hear that Verenice was able to explain everything clearly and ensure you received all possible discounts. We're delighted to know you felt well taken care of and appreciate your kind words!"
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MaryGrace

August 5, 2024

5  out of  5
rating by MaryGrace
"Jim and all his staff are the top of the chart. They know what they are talking about for any policy, not just guessing. Even with thousands of customers, they recognize you by name out of the office."
We responded:
"Thank you, Mary, for the shoutout! We appreciate your business and are so happy to have you as our customer. #jimgoldsworthy"
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Debz Luvz

June 28, 2024

5  out of  5
rating by Debz Luvz
"I've had the best service from Candace handling my claim. Being that I'm not PC literate enough to understand how to file a claim she has said that they can do it for me. What a comfort and she was very patient with me. Great, thanks Candace!"
We responded:
"Thank you for sharing your positive experience with Candace! We're glad to hear that she provided excellent service and made the claims process easier for you. We appreciate your feedback and look forward to assisting you in the future."
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El Averiwao

June 6, 2024

5  out of  5
rating by El Averiwao
"Wow nice place and nice people Thank you Kimberly A Super Good Job Love"
We responded:
"Thank you for the kind words, El Averiwao! We're glad you had a great experience with us. Kimberly will be thrilled to hear your feedback. We appreciate your support!"
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Bernardo Avitia

June 1, 2024

5  out of  5
rating by Bernardo Avitia
"A great services, they give you a lot of information to keep you well informed of your policy, I recommend having them as your insurance provider, also very helpful in helping me due to I just moved to the state, Kim was the one that helped, Again super happy to have business with this offices,"
We responded:
"Thank you for the kind words, Bernardo! We're thrilled to hear that Kim provided you with excellent service and that you feel well-informed about your policy. Welcome to the state, and we're grateful to have you as a valued customer. Thank you for choosing us as your insurance provider!"
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Dianne Swaidner

April 30, 2024

5  out of  5
rating by Dianne Swaidner
"State Farm insurance is the best in my opinion. Excellent agents, service, and price !"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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US Aviation Academy

April 16, 2024

5  out of  5
rating by US Aviation Academy
"The Goldsworthy office is great. I’ve been working on a long-term claim for months now and Hayley, Candace, Tammy, and the whole team have made the experience so much better with their friendly attitude and prompt replies."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Jinwoo Yoon

April 15, 2024

5  out of  5
rating by Jinwoo Yoon
"Very polite on helping me setting my auto insurance up"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Bree Garcia

April 2, 2024

5  out of  5
rating by Bree Garcia
"Great customer service! Kassandra was very thorough and helpful."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Timothy Moon

April 2, 2024

5  out of  5
rating by Timothy Moon
"When you have a product that is close to home and you can trust why would you not refer a friend to the product??? This product is Jim Goldsworthy at State Farm insurance in Gainesville Texas… I appreciate the relationship they provide so I will always pass this on to the many people I love and call family and friends!!!!!!🚗🚗🚙🚙🚘🚘🚘 Beep Beep!!!"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
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Debbie Campbell

March 29, 2024

5  out of  5
rating by Debbie Campbell
"I recently was in a car accident. Tammy at State Farm insurance was so helpful and friendly dealing with my claim. She answered every question we had and would always return our phone calls in a timely manner. Thank you Tammy! If you are looking for home/car insurance, go to Jim Goldsworthy at State Farm Gainesville."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Wear Family

March 28, 2024

5  out of  5
rating by Wear Family
"I had my car insurance with State Farm prior to marriage. We switched, but I kept my life insurance policy with State Farm in Gainesville. We recently had the opportunity to move all of our insurance back to State Farm. The customer service that I have received over the years from Kim and Tammy is above and beyond your normal customer service. Tammy has assisted me with my insurance needs as well as my moms, with 110% satisfaction always going above and beyond. Thank you State Farm @Jim Goldsworthy office and a special thank you to Tammy and Kim."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Ariel Oyervides

March 27, 2024

5  out of  5
rating by Ariel Oyervides
"Roxanna was great!"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
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Elizabeth Drew

March 26, 2024

5  out of  5
rating by Elizabeth Drew
"Saved me $100/month over Progressive. Hailey was very helpful!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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MaryJane ALFORD

March 22, 2024

5  out of  5
rating by MaryJane ALFORD
"I'm so thankful for the intelligent help and am so blessed to have Verenice as my helper today. She is very knowledgeable and patient she helped me with my billing questions and helped me understand my coverages."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Dawn Finley

March 14, 2024

5  out of  5
rating by Dawn Finley
"Hailey was very helpful with my insurance needs. I have been a client for over 15 years."
We responded:
"Thank you for your continued loyalty as a customer for over 15 years! We truly appreciate your trust and support. We're thrilled to hear that Hailey was able to assist you with your insurance needs. Providing excellent service to our long-standing customers like yourself is always our top priority, and it's wonderful to know that Hailey's efforts have been appreciated."
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Stanley Bustos

March 7, 2024

5  out of  5
rating by Stanley Bustos
"Very prompt and helpful every time I call about any questions or concerns"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."